Frequently asked questions

This course is open to licensed estheticians and waxing professionals, as well as aspiring estheticians who are actively enrolled in an accredited esthetics program. Proof of licensure or current enrollment may be required prior to confirmation.

This is not an entry-level waxing course. The IX:XIII Aphrodite Training Series is designed for individuals who already understand basic waxing principles and are ready to refine their technique, consistency, and confidence through advanced instruction.

This is a one-day intensive training. Exact start and end times will be provided upon enrollment, but expect to spend at least 4-6 hours in training.

Yes. The course includes hands-on instruction, guided demonstrations, and practical application, allowing participants to observe and refine techniques in real time.

Enrollment includes: Full-day professional training · Instruction using the 9:13 Aphrodite performance wax · Live Demonstration · Waxing Kit & Educational Materials · Certificate of completion · Post Training Support for 3 months · Discount Code for Future Wax Purchase · Any additional kits, tools, or upgrades will be clearly outlined at registration.

Participants will receive a certificate of completion. This course does not replace state licensure requirements or formal schooling but serves as advanced professional education.

Participants will receive a preparation email prior to training with any required items or attire guidelines. All core training materials will be provided unless otherwise stated.

Yes. Limited payment plan options may be available. A 50% non-refundable deposit is required to secure your seat, and all balances must be paid in full 14 days prior to the training date. No same day class payments will be accepted.

Due to limited enrollment and customized preparation, all payments are non-refundable and non-transferable. Please review the full Terms & Conditions form prior to enrolling.

Rescheduling requests may be considered one time only, subject to availability and approval, and must be submitted in advance. Approval is not guaranteed.

Unless otherwise specified, participants are responsible for their own meals, travel, and accommodations. Light refreshments/snacks will be available throughout the day.

Recording, photography, or audio capture is not permitted unless explicitly authorized by Arne’ & Co.

Enrollment is intentionally limited to maintain a focused, high-level learning environment.

Seats are secured once the required deposit is received and enrollment is confirmed. Availability is limited and filled on a first-come basis.

Classes will be scheduled every other month throughout the year - class execution will depend on enrollment numbers.

You can reschedule an appointment one (1) time with an existing retainer should you need to cancel before the 48 hour time frame. Anything after 1 reschedule will require a new retainer. Rescheduling should be done within 90 days of the date of your last appointment. Anything beyond 90 days will forfeit your retainer.

No shows automatically forfeit any monies paid and will be banned from booking future services at Arne' & Co.

You are allowed a courtesy grace period of 5 minutes. After that time, Arne' & Co. reserves the right to cancel an appointment. If your appointment is canceled, your retainer is forfeited and you must pay another retainer for a future date. Communication is encouraged if you're going to be late, but it does not guarantee accommodating that lateness.

You will receive a confirmation request 48 hours prior to your scheduled appointment, followed by a reminder 24 hours in advance. Cancellations made online within 48 hours of the appointment will result in the forfeiture of a 40% retainer; a new retainer will be required to secure any future appointments. Requests for late cancellations must be submitted via text or email before the 48-hour window; failure to do so will result in the client being considered a no-show.

Payments for classes and workshops are non-refundable. You are allowed to reschedule once within a six-month timeframe; any additional changes will require a new retainer fee. All requests for transfers must receive prior written approval from the instructor.

Discover, Visa and MasterCard.

The studio is not kid friendly: please come without children.

Yes, parking is free. The studio has disabled access, WiFi, TV and a snack bar.